Strategy & Operations · 10 years

Give me a hard program.

Strategy and Operations leader with 10 years building the operating layers underneath strategic programs — at EY ($75M monetization PMO), Whatfix (Value Consulting 0→1), Siemens (BU audits), and Ideas2IT (OKR + commission infrastructure). ISB MBA.

I built this because every founder I talk to has a critical program that's broken, missing, or needs to be built from scratch — and almost no one has the structure to ship it. Here's how I'd structure yours.

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Board-ready output
Pre-mortem included
Program Charter · Sample
Build a Customer Success function from zero
B2B SaaS · 6-month program · 4 workstreams
Workstreams
Segmentation & playbooksHead of CS
Tooling & dataRevOps
Hiring planPeople Ops
Governance & reportingCoS
Pre-mortem · Top 3 risks
Scope creep Sponsor disengagement Tooling-first trap
What this charter demonstrates
01
A method, not a template
Stakeholders mapped before workstreams. Governance set up before execution. Scope explicitly bounded — including what's not in scope. The sequence is the work.
02
A pre-mortem, not just a plan
Every charter includes the three most likely failure modes for this kind of program — ranked by probability, with mitigations. This is the section most plans skip and every program needs.
03
Operator's notes, not just frameworks
Throughout the charter, short callouts in my voice — what I've actually seen go wrong, and what I'd do differently. The kind of commentary you only get from someone who's run programs before.
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Reading the program brief...

Parsing context and archetype

Reading the program brief
Mapping stakeholders & ownership
Sequencing engagement plan & phase gates
Designing governance cadence
Running pre-mortem & failure-mode analysis
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Program Charter
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Like what you see?

I structure programs like this for real companies.

Strategy and Operations leader with 10 years across management consulting, B2B SaaS, and IT services. ISB MBA. I'm brought in when something critical is broken, missing, or needs to be built from scratch — and I build the operating layer that keeps it running after I leave.

Let's talk about yours →
Open to: Chief of Staff · Director of Special Projects · Director of Strategy & Ops · Fractional program leadership